Автор работы: Пользователь скрыл имя, 24 Декабря 2010 в 14:18, курсовая работа
Almost everything is in flux, from our technology and methods of transacting business to the nature of education and the definition of the family.
Despite all this change in our environment, there is something that has remained, and continues to remain, relatively constant. With minor variations and stylistic differences, what has not changed, in several thousand years, are the basic skills that lie at the heart of effective, satisfying, growth-producing human relationships.
Introduction
Part 1.
What are managerial skills?
1.1 Necessary skills and competence
1.2 . Importance of managerial skills
Part2.
Interpersonal skills
2.1. Oral communication skills
2.2. Written communication skills
Part 3.
Decision making skills
Conclusion
Summary
Vocabulary
Literature