Wendy’s or Vapiano

A quality is an attribute or a property. Subjectively, something might be good because it is useful, because it is beautiful, or simply because it exists. Determining or finding qualities therefore involves understanding what is useful, what is beautiful and what exists. Commonly, quality can mean degree of excellence, as in, "a quality product" or "work of average quality". The quality of a product or service refers to the perception of the degree to which the product or service meets the customer's expectations.

Introduction
1. What are my expectations from the restaurants?
2. Wendy’s valuation
3. Vapiano valuation
4. Personal experience of being a Vapiano customer
Conclusion