Автор работы: Пользователь скрыл имя, 22 Ноября 2011 в 20:21, курсовая работа
Today, trade is one of the main sectors of the economy of Ukraine. She first felt in a process of denationalization and privatization, which is an integral element of a problem of goods and services due to changes in the structure of market demand, its opportunistic fluctuations and the increasing intensification of competition.
Introduction
1. The role and function of commercial activities in the private business enterprise "Olymp"
2. Organization of procurement processes for PP "Olymp"
3. Organization of the sales process for PP "Olymp"
4. Ways of improving commercial activities in PP "Olymp "
Conclusions
List of references
CONTENTS
Introduction
1. The role and function of commercial activities in the private business
enterprise "Olymp"
2. Organization of procurement processes for PP "Olymp"
3. Organization of the sales process for PP "Olymp"
4. Ways of improving commercial activities in PP "Olymp "
Conclusions
List of references
Today, trade is one
of the main sectors of the economy of Ukraine. She first felt in a process
of denationalization and privatization, which is an integral element
of a problem of goods and services due to
changes in the structure of market demand, its opportunistic fluctuations
and the increasing intensification of competition.
The transition
period, which is Ukraine's economy, characterized by a number of negative
phenomena, such as recession, high inflation, shortage of domestic products,
the ability to purchase low population. Under these conditions it is
important to develop methods that affect the organization of markets,
consumption of goods and services, and new approaches to management.
In the years of independence Ukraine has entered a new period of development
associated with the transition to market relations, improvement of legislation
of Ukraine, empowerment economic activity of enterprises trading services.[3]
Legal economic enterprises, their freedom ECONOMIC as subjects of the
market, providing a wide space ENTERPRISES. Commercial, self-dependence
in decisions on commercial relations with, the use of financial-credit
mechanism.
The preconditions for the formation of regulation of this process is
the transition from distribution of commodity resources to free their
sale. Before the goods passes to the final consumer, is a commercial
and manufacturing process: the supply of goods, organization and product
range, sales promotion, sales service. These operations are interrelated
and major in commercial paper trading company.Therefore, in my opinion, the
above research issues are most important for commercial enterprises, and pay
for my term paper topic is relevant.
The aim of the course work is to deepen knowledge on the formation of variety
of goods in the course of commercial activity, the development of promising ways
of product business enterprises. The object of study is the business of the
analyzed company. The object of study is selected PP "Olymp",
Zhitomir.[1]
1.Role
and functions of commercial activities in
the PRIVATE business enterprise“Olymp”
To successfully
orient production to market requirements, you must first of all, good
to know. Information tools business - is, in fact, his primer, which
must be mastered by every one who took up the matter. Market research
- an important feature of commercial activity, as a result of which,
selected potential buyers. The first step in this process - market segmentation,
split it, which allows you to modify the qualitative characteristics
of the goods in accordance with the needs of specific groups of potential
users, provides a basis for strategy selection and allows more or less
accurately determine the total market volume. Segmentation gives specific
reasons for advertising and sales of the range defined by consumer characteristics.
West German marketing GM-developed set of H.Lettau criteria for market
segmentation, which is presented in Figure1.Among the criteria of the
"A" example of geographic segmentation can be export to tropical
countries, the Scandinavian market in EEC countries. Clearly, it is important
to consider not only national traditions and preferences, but also features
of the economic situation (financial status, taxes, forms of export
controls, etc.), climate and other features. Among the wit-demographic
characteristics of the special place occupied by industrial and economic
characteristics of the enterprise, consumer, specificity of his belonging
to a particular sector of the economy used form of management, tradition
and image of the company. Industry segmentation market manufacturing
enterprises expressed. [20 pg.416]
|
Theoretical,
methodological and practical basis of periodic publications served as the
leading domestic and foreign economists and practitioners of commercial affairs,
legislative and regulatory materials
Social and economic segments
of the market related to socio-demographic, but related to quality of
life of specific social groups that own expensive durable items.
Segments that are targeted
at consumer features, consider gourmet frozen food, radio fan who mostly
buy individual parts for further assembly, housewives who buy products
a week, etc. Segments that are focused on mass communication, actively
used when planning advertising campaigns that take into account the
target group of people who are watching certain TV shows or listen to
radio, the usual time to read some newspapers, or discharged industry
magazines and more.
Segments that account for "life style", are formed on the
basis of detection of differences in value orientations visionary people
and their living habits. Psychology and "lifestyle" consumers
are closely intertwined, but the ideological structure, beliefs of different
groups of people. The limits of ideological segments often income prehensile,
but require special sensitivity in an address to them. Here's an example
of "setting" for a certain segment of ideological, among others,
is very wide: "During the Olympic Games in Seoul, the technique
of " Samsung "helped set people on the planet for a moment
of peace, harmony”[17pg.144]
The criteria for market segmentation, pertaining to the group "B",
that is derived from market strategy, taking into account its own production
capability, technology.
Companies may be focused on selling goods to farmers, low-income consumers
with cheap products, pursuant to orders by mail, etc.
Market segments, isolated from a variety of reasons, inevitably. A classic
example of this gives the company "Benetton": "We produce
knitting products (separate segment of the product and its manufacturing
technology) for the very young (socio-demographic segment) and
Once done segmentation, capacity is defined potential market. It is defined
as in-kind and in value terms. Accounting subject to annual sales of
the product, possible changes, changes in market potential. To find out
more specifically the share on the market, you must be familiar with
their competitors, their strategy of behavior.
Marketers should consider the status and trends in entrepreneurship
and consumption in a particular country (region), the solvency of the
population, inflation, the composition of consumption basket and its
cost, income per capita (including by strata and groups), development
of lending to industrial enterprises and etc. The value of the legal environment
allows to have information about the level of legal, government and
social regulation of business, competition, protection.[8pg.177-179]
Special
place in the media must take data on population characteristics and
trends. For effective business critical absolute size of the population,
its geographic distribution, density, mobility, age and sex distribution,
fertility and mortality, the number of marriages and divorces, racial,
religious, ethnic structure.
Among the trends identified demographic environment - increasing the
proportion.
The important place occupied estimates and trends in the geographical
nature of development and population dynamics: the axes: "West-East",
"North-South", a local movement from rural to urban, from
city to suburban, moving for reasons of religious, ethnic, race, which
in recent times increasingly facing our society and economy.
Finally,
very important information about the position of the buyer, the ability
to enter into the marketing situation of the buyer, to evaluate his
situation.
Trade - one of
the first economic sectors from which began the process of monopolization
of economy with gradual change of the administrative vertical management
of horizontal links between market structure. A series of legislation
was the impetus for the establishment of commercial enterprises of different
ownership.[13pg.76]
Trading activity -
this initiative, independent activity of legal entities and citizens
for the purchase and sale of consumer goods for profit. In Ukraine, it
is governed by the laws of Ukraine "On Entrepreneurship",
"On Enterprises in Ukraine", "On consumer cooperatives",
"Consumer Protection", "On Foreign Economic Activity",
"On sanitary and epidemiological welfare of population" and
other acts of legislation and the Cabinet of Ministers of Ukraine "Procedure
class trading activities and the rules of commercial services,"
which defines the general conditions of employment in trading activities,
the basic requirements to retail and commercial services to individuals
who purchase goods for their own household needs in enterprises (their
object associations), institutions and organizations regardless of ownership,
citizens, entrepreneurs and foreign legal entities that carry out business
activities in Ukraine in the sphere of trade.
Private
Enterprise "Olymp" by nature of its activities are trading
now, while the environment of its activities - the market of industrial
goods.
Overall company controlled by the Director General. In
addition to its direct powers include: - To represent the interests of companies
-He is legally responsible for
the activities of the enterprise
Accordingly, the Director subject to all departments and managers of the analyzed company.[21.pg176]
Directly organizational structure of emergency
"Olympic" is shown in Fig. 1.1.
Fig. 1.1 Organizational structure
of the PP "Olymp"
If
we analyze the existing organizational structure of the enterprise, it
becomes apparent lack of marketing services. Consequently, its function in
part within its competence performs the sales department and supply. So to
talk about the effective formation of the marketing mix for specific products such as
capital goods is possible only after detailed analysis of the need for companies marketing "
The financial and economic condition of the enterprise "Olymp"
for the period 2001 - three quarters of 2003 is characterized by the parameters listed
in Table 1.1. The dynamics illustrated in Fig. 1.2.
Indicators of the performance of PP "Olymp" for the
period 2008
– 3 quarters of 2010
Fig. 1.2
Dynamics of sales and net profit private "Olymp"
in 2008
The above dynamics of the financial and economic state of emergency "Olymp" shows that despite the relatively stable market development of products for these company observed a negative trend results.
The reason for this may show a detailed analysis of the following factors:
- Become a production
- Become a wholesale
- Become a distribution policy and promotion
- Pricing policy
Draw a general analysis
of economic activity PE "course."Balance sheet for the first half
of 2003 is given in Appendix B.
Calculate the basic indicators of financial and economic state.
Will assess changes in the balance sheet for the analyzed period. Calculate
the rate of growth of the balance sheet. It is defined as follows:
К Б = |
Б1 – Б0 | х 100 |
Б0 |
In this
case the growth rate of the balance sheet KB is 27.8%that positively characterizes
the activities of the company during the reporting period and prior evidence
of its solvency and increase production capabilities.
In table 1.2 is presented a comparative analytical
Comparative analytical
Аssets |
At the beginning of the reporting period | At the end of the reporting period | Share |
Share |
change in absolute terms |
change
in the specific
weights |
% change to the value at the beginning of the year | % change to changes in balance sheet | ||||
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | ||||
Assets | ||||||||||||
І. Non-current assets | 7,4 | 40,8 | 2,94 | 12,66 | 33,40 | 9,72 | 351,35 | 100,48 | ||||
II. Total current assets | 244,7 | 281,2 | 97,06 | 87,25 | 36,50 | -9,82 | -85,08 | 100,52 | ||||
III. Prepaid expenses | 0 | 0,3 | 0,00 | 0,09 | 0,30 | 0,09 | - | 100,00 | ||||
Balance | 252,1 | 322,3 | 100,00 | 100,00 | 70,20 | 0,00 | -72,15 | 101,00 | ||||
Liability | ||||||||||||
І. Shareholders' equity | 146,6 | 140,8 | 58,15 | 43,69 | -5,80 | -14,47 | -103,96 | 99,92 | ||||
II. Provisions for future expenses and payments | - | - | - | - | - | - | - | - | ||||
III. Long-term liabilities | - | - | - | - | - | - | - | - | ||||
IV. Current liabilities | 105,5 | 181,5 | 41,85 | 56,31 | 76,00 | 14,47 | -27,96 | 101,08 | ||||
V. Deferred income | - | - | - | - | - | - | - | - | ||||
Balance | 252,1 | 322,3 | 100,00 | 100,00 | 70,20 | 0,00 | -72,15 | 101,00 |
Data
in Table 1.2, concerning the structure of the asset balance, indicate that
the share of working capital was withdrawn from the production program. Increase the
share of fixed assets suggests an increase in production scale. Analysis
of the structure of liabilities balance shows a positive state of the financial
sustainability of the enterprise, because the share of equity in the reporting
period is 43.69%. To work with suppliers and intermediaries PP "Olymp"
uses e-business model of "business to business", major orders
for Internet.
The advantages of the Internet for business is its versatility
and interactivity. The user is interested in advertising, can at least
click a mouse on the banner and go to a site that advertised. And if
the site keeps on-line trading, and then immediately buy a product or
service. Thus, Internet advertising through interactivity reduces the
time between the receipt of consumer advertising and familiarity with
the goods.[12pg.187]
Next advantage
of the Internet in terms of its application for business - the possibility
to study consumer reaction to advertising. It is easy software enables
you to track the frequency of the taking into account the advertising
time on site, the route to our site, that is, to study the interests
of potential consumers.
These three characteristics of the Internet indicate that using the
Internet for economic activity can obtain significant benefits.
But e-business has drawbacks. The first of them - the limited contingent
of consumers who have access to the Internet.
However, the analyzed enterprise is not principally due to the specifics
of the offered goods.
The disadvantage is low speed and access to most Internet users.
You can find other flaws. However, it is clear that they are associated
with certain technological constraints that eventually removed very
quickly. So, we have for the marketing department is one area of work
- use the Internet in economic activity.
2. ORGANIZATION
OF PROCUREMENT IN PP "Olymp"
To work with suppliers
and intermediaries PP "Olymp" uses e-business models such
as "Business", major orders for products sent to suppliers
via the Internet. Consider first the advantages and disadvantages of
using the Internet in business.[14pg.182-190]
The advantages
of the Internet for business is its versatility and interactivity. The
user is interested in advertising, can at least click a mouse on the
banner and go to a site that advertised. And if the site keeps on-line
trading, and then immediately buy a product or service. Thus, Internet
advertising through interactivity reduces the time between the receipt
of consumer advertising and familiarity with the goods or services,
as well as buying.
Next advantage of the Internet in terms of its application for business
- the possibility to study consumer reaction to advertising. It is easy
software enables you to track the frequency of the taking into account
the advertising time on site, the route to our site, that is, to study
the interests of potential consumers.
These three characteristics of the Internet indicate that using the
Internet.
You can find other flaws. However, it is clear that they are associated
with certain technological constraints that eventually removed very
quickly. So, we have for the marketing department is one area of work
- use the Internet in economic activity.
But business has drawbacks. The first of them - the limited contingent
of consumers who have access to the Internet. However, the analyzed
enterprise is not principally due to the specifics of the offered goods.
The disadvantage is low speed and access to most Internet users, which
does not
3. Organization
of the sales process for PP "Olymp"
Activities PP
"Olymp" in light of the proposed range given in Table 3.1.